The portals get an answer too.
Guest messages from Booking.com and Expedia land where every other channel lands. The reply goes back into the message thread of each app, where the guest is looking.
Booking.com and Expedia are trademarks of their respective companies. HostUpp is not affiliated with them.
Built, not yet released.
The software is ready. Before we release it, we test both portals together with a partner hotel, so we know every reply really reaches the guest.
Get notified at launch.
One email at launch, nothing else.What the module does.
Do we need an interface to Booking.com for this?
No. The module works through your connected mailbox, which is where the portals forward guest messages. That is why the email module is required.
What do we have to set up?
One setting in the Booking.com extranet and one in Expedia Partner Central. We walk you through it step by step, it takes about ten minutes.
Does the digital employee answer automatically there?
You decide. At the start it only prepares drafts for you to approve. You enable automatic replies when you are ready.
Why one module for two portals?
Both run over the same route and are set up together. One price, and still a separate switch per portal.
