Answers where your guests message.

Guests would rather text than call. The WhatsApp module replies in seconds, even at midnight, and documents every thread.

MONTHLY

€192.50/month~~Regular price €275/month~~

You save €82.50 per month, that is 30%

plus base €192.50/month, prices as in the configurator

02 · WHAT IT DOES

What the WhatsApp module can do.

Reply in secondsTyped or as a voice message: around the clock, in more than 30 languages, in your hotel's tone of voice.

Official accessWhatsApp Business API instead of a phone at the front desk. We handle the setup.

From chat to bookingWith hotel system access: availability, offer, booking and payment link right in the chat.

One click to startGuests reach you via a wa.me link from your website, Google profile or confirmation email.

AI assistant

FELIX · AI ASSISTANT

We are at the door and the code is not working.

CALL · GUEST · 02:17

FELIX · AI ASSISTANT

I can help right away. Please try 4711#, that code works for the night entrance. I have documented the incident for the team.

02:17

Do you still have a double room for Saturday?

FELIX · AI ASSISTANT

Yes, of course. Comfort Double Room at €152 per night.

03 · WORKING TOGETHER

Strong alone. An employee together.

Each module works on its own. Combined with hotel system access it checks availability and creates bookings, and as part of a position it gets a name, knowledge and tiered permissions.

04 · QUESTIONS

Do we need our own WhatsApp account?

You get official WhatsApp Business access for your hotel. We handle the setup, and your number stays yours.

Is WhatsApp in a hotel even GDPR-compliant?

With official business access, a data processing agreement and clear AI disclosure, yes. Threads are processed and documented by us in the EU.

What about photos and special requests?

Guests write however they like. The module understands unstructured messages too and hands special cases over to your team.

Does the AI reply at night too?

Yes, that is the point. The 11 pm request for a free room gets a reply in seconds instead of the next morning.

More modules

€262.50AI receptionistAnswers every call, around the clock, in more than 30 languages.View module

€105Web chatAnswers questions on your website and books right in the chat.View module

€122.50EmailAnswers the inbox, sorts it and spots booking inquiries.View module

COMING SOONBooking.com & ExpediaGuest messages from both portals in the same inbox, with their own label.View module

Björn UllrichCo-Founder & CTO

Talk to us about your first digital position.

One conversation, 30 minutes, with a human. Together we will see whether HostUpp fits your hotel.

Open your free demo

No credit card, no setup.